{"id":1002,"date":"2018-07-09T11:19:52","date_gmt":"2018-07-09T11:19:52","guid":{"rendered":"http:\/\/shoptimizer.local\/?page_id=824"},"modified":"2023-11-16T09:37:52","modified_gmt":"2023-11-16T02:37:52","slug":"customer-help","status":"publish","type":"page","link":"https:\/\/joytoyfigure.com\/hu\/customer-help\/","title":{"rendered":"\u00dcgyf\u00e9lszolg\u00e1lat"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1002\" class=\"elementor elementor-1002\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d2866bd elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d2866bd\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8e1fea8\" data-id=\"8e1fea8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-655728e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"655728e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u00dcgyf\u00e9lszolg\u00e1lat<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac4646 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9ac4646\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Mindig itt vagyunk, hogy seg\u00edts\u00fcnk \u00d6nnek.<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5a5f380\" data-id=\"5a5f380\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-16127448 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"16127448\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2bd57262\" data-id=\"2bd57262\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74d92234 elementor-widget elementor-widget-heading\" data-id=\"74d92234\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Megv\u00e1laszolt\u00e1k a gyakori v\u00e1s\u00e1rl\u00e1si k\u00e9rd\u00e9seket<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43cfc330 elementor-widget elementor-widget-heading\" data-id=\"43cfc330\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Megrendel\u00e9sek \u00e9s sz\u00e1ll\u00edt\u00e1s<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82a62af elementor-widget elementor-widget-accordion\" data-id=\"82a62af\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1361\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1361\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Milyen fizet\u00e9si m\u00f3dot fogad el?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1361\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1361\"><p>Minden fizet\u00e9si k\u00e1rty\u00e1val t\u00f6rt\u00e9n\u0151 fizet\u00e9s\u00fcnket a PayPal \u00e9s a Stripe rendszer\u00e9n kereszt\u00fcl dolgozzuk fel, amelyek a vil\u00e1g legbiztons\u00e1gosabb fizet\u00e9si platformjait biztos\u00edtj\u00e1k. B\u00e1rmely v\u00e1s\u00e1rl\u00e1sra vonatkoz\u00f3 fizet\u00e9s\u00e9t a PayPal \u00e9s a Stripe biztons\u00e1gosan feldolgozza.<\/p><p>Fizet\u00e9st elfogadunk Visa, MasterCard, Discover \u00e9s PayPal form\u00e1j\u00e1ban. Az \u00d6n sz\u00e1m\u00edt\u00f3g\u00e9pe \u00e9s fizet\u00e9si rendszereink k\u00f6z\u00f6tt k\u00fcld\u00f6tt \u00f6sszes bizalmas inform\u00e1ci\u00f3 automatikusan titkos\u00edtva van, \u00edgy biztos\u00edtva, hogy adatai titkosak maradjanak.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1362\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1362\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Mennyi id\u0151 alatt kapom meg a rendel\u00e9semet?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1362\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1362\"><p><span style=\"color: #444444; font-family: Inter; font-size: 16px;\">10-30 munkanap nemzetk\u00f6zi szinten. Megjegyz\u00e9s: A fent eml\u00edtett sz\u00e1ll\u00edt\u00e1si id\u0151 nem tartalmazza a megrendel\u00e9s feldolgoz\u00e1si idej\u00e9t<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1363\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1363\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hogyan hozhatok l\u00e9tre fi\u00f3kot?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1363\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1363\"><span style=\"color: #444444; font-family: Inter; font-size: 16px;\">Fi\u00f3kot rendel\u00e9s lead\u00e1sakor, illetve k\u00f6zvetlen\u00fcl a \u201eFi\u00f3kom\u201d oldalon is l\u00e9trehozhat.\u00a0<\/span><a style=\"background-color: #ffffff; font-family: Inter; font-size: 16px;\" href=\"https:\/\/joytoyfigure.com\/hu\/my-account\/\"><span style=\"font-weight: 600;\">Kattintson ide fi\u00f3k l\u00e9trehoz\u00e1s\u00e1hoz<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1364\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1364\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hogyan v\u00e1ltoztathatom meg a sz\u00e1ll\u00edt\u00e1si c\u00edmem?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1364\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1364\"><span style=\"color: #444444; font-family: Inter; font-size: 16px;\">Sz\u00e1ll\u00edt\u00e1si c\u00edm\u00e9nek megv\u00e1ltoztat\u00e1s\u00e1hoz k\u00e9rj\u00fck, miel\u0151bb vegye fel vel\u00fcnk a kapcsolatot, \u00e9s mi seg\u00edt\u00fcnk abban, hogy megrendel\u00e9s\u00e9t a megfelel\u0151 c\u00edmre kapja meg.\u00a0<\/span><a style=\"background-color: #ffffff; font-family: Inter; font-size: 16px;\" href=\"https:\/\/joytoyfigure.com\/hu\/contact-us\/\"><span style=\"font-weight: 600;\">L\u00e9pjen kapcsolatba vel\u00fcnk most<\/span><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1365\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1365\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hogyan k\u00f6vethetem nyomon rendel\u00e9sem \u00e1llapot\u00e1t?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1365\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1365\"><p>Amint a rendel\u00e9sed kisz\u00e1ll\u00edt\u00e1sra ker\u00fclt, kapsz egy visszaigazol\u00f3 e-mailt a nyomk\u00f6vet\u00e9si sz\u00e1moddal \u00e9s egy nyomk\u00f6vet\u00e9si linkkel. Rendel\u00e9s\u00e9t az al\u00e1bbi linken tal\u00e1lhat\u00f3 nyomk\u00f6vet\u00e9si sz\u00e1m megad\u00e1s\u00e1val is nyomon k\u00f6vetheti:<\/p><p><a href=\"https:\/\/global.cainiao.com\/\" target=\"_blank\" rel=\"nofollow noopener\"><strong>P\u00e1lya a CAINIAO-val<\/strong><\/a><\/p><p><strong>Jegyzet:<\/strong>\u00a0\u00c1ltal\u00e1ban, miut\u00e1n a felad\u00f3 feladta a csomagot, a fuvaroz\u00f3 feldolgozza azt, majd beolvassa \u00e9s megadja a nyomon k\u00f6vet\u00e9si inform\u00e1ci\u00f3kat. El\u0151fordulhat, hogy a vizsg\u00e1lati esem\u00e9nyek \u00e9s a rendszer\u00fckben el\u00e9rhet\u0151 nyomon k\u00f6vet\u00e9s k\u00f6z\u00f6tt k\u00e9s\u00e9s van. A feldolgoz\u00e1s \u00e1ltal\u00e1ban 5-10 napot vesz ig\u00e9nybe, n\u00e9ha pedig tov\u00e1bb tart att\u00f3l f\u00fcgg\u0151en, hogy a postai milyen gyorsan dolgozz\u00e1k fel a k\u00fcldem\u00e9nyeket, ez\u00e9rt el\u0151fordulhat, hogy a nyomk\u00f6vet\u00e9si inform\u00e1ci\u00f3k nem jelennek meg azonnal online.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1366\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1366\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Meg\u0151rzi a bankk\u00e1rtya adataimat?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1366\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1366\"><p>Minden fizet\u00e9si k\u00e1rty\u00e1val t\u00f6rt\u00e9n\u0151 fizet\u00e9s\u00fcnket a PayPal \u00e9s a Stripe rendszer\u00e9n kereszt\u00fcl dolgozzuk fel, amelyek a vil\u00e1g legbiztons\u00e1gosabb fizet\u00e9si platformjait biztos\u00edtj\u00e1k. B\u00e1rmely v\u00e1s\u00e1rl\u00e1sra vonatkoz\u00f3 fizet\u00e9s\u00e9t a PayPal \u00e9s a Stripe biztons\u00e1gosan feldolgozza.<\/p><p>\u00a0A sz\u00e1m\u00edt\u00f3g\u00e9pe \u00e9s a fizet\u00e9si rendszerek k\u00f6z\u00f6tt k\u00fcld\u00f6tt \u00f6sszes \u00e9rz\u00e9keny inform\u00e1ci\u00f3 automatikusan titkos\u00edtva van, \u00edgy biztos\u00edtva, hogy adatai titkosak maradjanak. Tudom\u00e1sul vessz\u00fck, hogy b\u00e1rmilyen inform\u00e1ci\u00f3t gy\u0171jt\u00fcnk a k\u00e1rty\u00e1j\u00e1r\u00f3l<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1367\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1367\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Felel\u0151s vagyok b\u00e1rmilyen v\u00e1m- vagy illet\u00e9k\u00e9rt?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1367\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1367\"><p>A v\u00e1md\u00edjak az orsz\u00e1g t\u00f6rv\u00e9nyeit\u0151l f\u00fcggenek. Tapasztalataink szerint az esetek t\u00f6bbs\u00e9g\u00e9ben nem kell v\u00e1mot fizetni. Minden rendel\u00e9s\u00fcnket alacsony \u00e9rt\u00e9k\u0171 aj\u00e1nd\u00e9knak jel\u00f6lj\u00fck. S\u0151t, a nagyobb megrendel\u00e9seket k\u00fcl\u00f6n csomagban k\u00fcldj\u00fck, hogy elker\u00fclj\u00fck az ilyen k\u00f6lts\u00e9geket.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1368\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1368\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Sz\u00e1ll\u00edtasz az \u00e9n orsz\u00e1gomba?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1368\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1368\"><p>IGEN. Nem sz\u00e1m\u00edt, hol \u00e9l, term\u00e9keinket a vil\u00e1g minden t\u00e1j\u00e1ra sz\u00e1ll\u00edtjuk.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1369\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1369\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Egy csomagban \u00e9rkeznek a term\u00e9keim?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1369\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1369\"><p><span style=\"color: #444444; font-family: Inter; font-size: 16px;\">Ha t\u00f6bb k\u00fcl\u00f6nb\u00f6z\u0151 term\u00e9ket rendelt, azokat k\u00fcl\u00f6n-k\u00fcl\u00f6n is elk\u00fcldhetj\u00fck.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13610\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-13610\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">A nyomk\u00f6vet\u00e9si inform\u00e1ci\u00f3im nem friss\u00fclnek<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13610\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-13610\"><p>\u00c1ltal\u00e1ban, miut\u00e1n a felad\u00f3 feladta a csomagot, a fuvaroz\u00f3 feldolgozza azt, majd beolvassa \u00e9s megadja a nyomon k\u00f6vet\u00e9si inform\u00e1ci\u00f3kat. El\u0151fordulhat, hogy a vizsg\u00e1lati esem\u00e9nyek \u00e9s a rendszer\u00fckben el\u00e9rhet\u0151 nyomon k\u00f6vet\u00e9s k\u00f6z\u00f6tt k\u00e9s\u00e9s van. A feldolgoz\u00e1s \u00e1ltal\u00e1ban 5-10 napot vesz ig\u00e9nybe, n\u00e9ha pedig tov\u00e1bb tart att\u00f3l f\u00fcgg\u0151en, hogy a postai milyen gyorsan dolgozz\u00e1k fel a k\u00fcldem\u00e9nyeket, ez\u00e9rt el\u0151fordulhat, hogy a nyomk\u00f6vet\u00e9si inform\u00e1ci\u00f3k nem jelennek meg azonnal online, k\u00e9rj\u00fck, pr\u00f3b\u00e1lja meg k\u00e9s\u0151bb \u00fajra k\u00f6vetni.<\/p><ul><li>A fuvaroz\u00f3 m\u00e9g nem fogadta el a csomagodat.<\/li><li>A fuvaroz\u00f3 m\u00e9g nem vizsg\u00e1lta be \u00e9s nem adta meg a csomag nyomk\u00f6vet\u00e9si adatait.<\/li><li>A k\u00f6vet\u00e9si sz\u00e1m hib\u00e1s vagy \u00e9rv\u00e9nytelen.<\/li><li>A t\u00e9telt r\u00e9gen adt\u00e1k fel, az inform\u00e1ci\u00f3 m\u00e1r nem el\u00e9rhet\u0151.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13611\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-13611\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">A nyomk\u00f6vet\u00e9si inform\u00e1ci\u00f3 azt \u00edrja ki, hogy \u201ek\u00e9zbes\u00edtve\u201d, de nem kaptam meg a rendel\u00e9semet<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13611\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-13611\"><p>Nagyon eln\u00e9z\u00e9st k\u00e9r\u00fcnk, hogy az \u00e1rut nem k\u00e9zbes\u00edtett\u00fck \u00d6nnek. B\u00e1rmennyire is szeretn\u00e9nk, hogy az \u00f6sszes k\u00fcldem\u00e9ny z\u00f6kken\u0151mentesen kisz\u00e1ll\u00edt\u00e1sra ker\u00fclj\u00f6n, val\u00f3j\u00e1ban nem tudjuk befoly\u00e1solni az egy\u00e9b lehets\u00e9ges okokat\/t\u00e9nyez\u0151ket, amelyek miatt egy k\u00fcldem\u00e9ny nem \u00e9rkezett be a postal\u00e1d\u00e1ba. Amit javasolhatunk, az az, hogy \u00e9rdekl\u0151dj\u00f6n a szomsz\u00e9dokn\u00e1l, hogy esetleg megvan-e a csomag, vagy n\u00e9zze meg a helyi post\u00e1t.<\/p><p>A legt\u00f6bb olyan \u00fcgyf\u00e9l, aki hasonl\u00f3 helyzetben van, mint \u00d6n, vagy a szomsz\u00e9dj\u00e1n\u00e1l, vagy a helyi post\u00e1n tal\u00e1lta meg a k\u00fcldem\u00e9ny\u00e9t. A belf\u00f6ldi k\u00e9zbes\u00edt\u00e9ssel kapcsolatos k\u00e9rd\u00e9sek a kisz\u00e1ll\u00edt\u00e1st k\u00f6vet\u0151en a helyi postai szolg\u00e1lat felel\u0151ss\u00e9gi k\u00f6r\u00e9be tartoznak. K\u00f6zvetlen\u00fcl kapcsolatba l\u00e9phet vel\u00fck.<\/p><p>K\u00e9rj\u00fck, gy\u0151z\u0151dj\u00f6n meg arr\u00f3l, hogy rendel\u00e9skor helyesen \u00e9s hi\u00e1nytalanul adta meg a sz\u00e1ll\u00edt\u00e1si adatokat. A vev\u0151 \u00e1ltal megadott rossz c\u00edmre k\u00fcld\u00f6tt csomagok\u00e9rt NEM v\u00e1llalunk felel\u0151ss\u00e9get.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-13612\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-13612\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">A csomagom nyomon k\u00f6vet\u00e9se ut\u00e1n azt \u00edrja ki, hogy a k\u00e9zbes\u00edt\u00e9s sikertelen <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-13612\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-13612\"><p>A t\u00e9telt megpr\u00f3b\u00e1lt\u00e1k k\u00e9zbes\u00edteni, de nem siker\u00fclt, ennek t\u00f6bb oka is lehet. K\u00e9rj\u00fck, forduljon a fuvaroz\u00f3hoz a pontos\u00edt\u00e1s\u00e9rt. T\u00e1j\u00e9koztatjuk, hogy NEM v\u00e1llalunk felel\u0151ss\u00e9get az olyan csomagok\u00e9rt, amelyeket az al\u00e1bbiak miatt nem siker\u00fclt k\u00e9zbes\u00edteni:<\/p><ul><li>A k\u00fcldem\u00e9nyt a c\u00edmzett elutas\u00edtotta<\/li><li>Hib\u00e1s \/ Olvashatatlan \/ Hi\u00e1nyos c\u00edm<\/li><li>Lej\u00e1rt meg\u0151rz\u00e9si id\u0151szak \u2013 egyes orsz\u00e1gokban a c\u00edmzetteknek azt tan\u00e1csolj\u00e1k, hogy a helyi post\u00e1n vegy\u00e9k \u00e1t a csomagokat. Ha nem veszi \u00e1t a csomagot, visszak\u00fcldj\u00fck rakt\u00e1runkba.<\/li><li>C\u00edmzett t\u00e1voll\u00e9te \u2013 A c\u00edmzett a k\u00e9zbes\u00edt\u00e9s id\u0151pontj\u00e1ban nem el\u00e9rhet\u0151<\/li><li>V\u00e1mpolitik\u00e1k, szab\u00e1lyok \u00e9s el\u0151\u00edr\u00e1sok<\/li><\/ul><p>Ha nem kapta meg csomagj\u00e1t, javasoljuk, hogy azonnal vegye fel a kapcsolatot a helyi post\u00e1val, hogy gondoskodjon az \u00fajrasz\u00e1ll\u00edt\u00e1sr\u00f3l, vagy vegye \u00e1t a k\u00fcldem\u00e9nyt. \u00c1ltal\u00e1ban a fuvaroz\u00f3nak van \u00e1tv\u00e9teli hat\u00e1rideje, javasoljuk, hogy azonnal vegye \u00e1t a csomagot, vagy visszak\u00fcldheti rakt\u00e1runkba.<\/p><p>Ha ez megt\u00f6rt\u00e9nik, meg kell v\u00e1rnunk, hogy visszakapjuk-e a csomagot.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7936c04f\" data-id=\"7936c04f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d23bfe1 elementor-widget elementor-widget-heading\" data-id=\"7d23bfe1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Ha elemet kell cser\u00e9lni<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fe26e20 elementor-widget elementor-widget-heading\" data-id=\"3fe26e20\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Visszak\u00fcld\u00e9s \u00e9s csere<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c246ebc elementor-widget elementor-widget-accordion\" data-id=\"c246ebc\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2031\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2031\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hogyan kaphatok \u00fcgyf\u00e9lszolg\u00e1latot?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2031\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2031\">V\u00e1rjuk, hogy seg\u00edthess\u00fcnk k\u00e9rd\u00e9s\u00e9ben. Az e-mail \u00fczenetekre a be\u00e9rkez\u00e9s\u00fck sorrendj\u00e9ben v\u00e1laszolunk, \u00e9s a lehet\u0151 leggyorsabban v\u00e1laszolunk az e-mailekre.\u00a0<a href=\"https:\/\/joytoyfigure.com\/hu\/contact-us\/\"><strong>L\u00e9pjen kapcsolatba vel\u00fcnk most<\/strong><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2032\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2032\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Mi a visszak\u00fcld\u00e9si \u00e9s visszat\u00e9r\u00edt\u00e9si politika?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2032\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2032\"><p><strong>VISSZAT\u00c9R\u00cdT\u00c9S<\/strong><\/p><p>Mindenn\u00e9l jobban szeretn\u00e9nk, ha el\u00e9gedett lenne a v\u00e1s\u00e1rl\u00e1s\u00e1val! Ha valami nem \u00fagy n\u00e9z ki vagy nem j\u00f3, k\u00e9rj\u00fck, \u00edrjon nek\u00fcnk a k\u00f6vetkez\u0151 c\u00edmre:\u00a0\u00a0<a href=\"mailto:contact@joytoyfigure.com\"><strong>contact@joytoyfigure.com<\/strong><\/a>\u00a0\u00e9s rendbe hozzuk!<\/p><p>Felh\u00edvjuk figyelm\u00e9t, hogy ir\u00e1nyelv\u00fcnk\u00a0<strong>csak csere\/visszat\u00e9r\u00edt\u00e9si k\u00e9relmek eset\u00e9n 30 napig tart<\/strong>. Ha a v\u00e1s\u00e1rl\u00e1s \u00f3ta eltelt 30 nap, sajnos nem tudunk cser\u00e9t vagy visszat\u00e9r\u00edt\u00e9st aj\u00e1nlani.<\/p><p>T\u00e1j\u00e9koztatjuk tov\u00e1bb\u00e1, hogy a rendel\u00e9s lead\u00e1sa azt jelenti, hogy elfogadja az al\u00e1bbi felt\u00e9teleket:<\/p><p>Jelenleg semmi esetre sem biztos\u00edtunk visszak\u00fcld\u00e9st, csak cser\u00e9t aj\u00e1nlunk. Ha a term\u00e9k hib\u00e1s, nem kell visszak\u00fcldenie az eredeti term\u00e9ket, \u00e9s mi ingyenesen \u00fajrak\u00fcldj\u00fck a csereterm\u00e9ket.<\/p><p><strong>Nem cser\u00e9lj\u00fck ki \u00e9s nem adjuk vissza a teljes visszat\u00e9r\u00edt\u00e9st, kiv\u00e9ve, ha az \u00d6n \u00e1ltal kapott t\u00e9teln\u00e9l komoly probl\u00e9ma van<\/strong>. Ilyenkor az elem:<\/p><ul><li>Jelent\u0151sen elt\u00e9r a bemutatott le\u00edr\u00e1st\u00f3l vagy el\u0151n\u00e9zett\u0151l;<\/li><li>Gy\u00e1runk vagy a sz\u00e1ll\u00edt\u00f3 hib\u00e1j\u00e1b\u00f3l megs\u00e9r\u00fclt;<\/li><li>Nem azt, amit megrendelt\u00e9l;<\/li><\/ul><p><strong><em>Felh\u00edvjuk figyelm\u00e9t, hogy m\u00e1s esetekben (a fent nem eml\u00edtett) csak r\u00e9szleges visszat\u00e9r\u00edt\u00e9st biztos\u00edtunk (kiv\u00e9ve a sz\u00e1ll\u00edt\u00e1si d\u00edjat)<\/em><\/strong><\/p><p><strong>JEGYZET:<\/strong><\/p><ul><li>Mi\u00a0<strong>NE<\/strong>\u00a0visszat\u00e9r\u00edt\u00e9st vagy cser\u00e9t aj\u00e1nlhat fel az akci\u00f3 vagy prom\u00f3ci\u00f3 sor\u00e1n v\u00e1s\u00e1rolt term\u00e9kekre.<\/li><li>Mi jellemz\u0151en\u00a0<strong>NE<\/strong>\u00a0visszat\u00e9r\u00edt\u00e9st vagy cser\u00e9t elfogadni az \u00fcgyf\u00e9l hib\u00e1ib\u00f3l, p\u00e9ld\u00e1ul:<ul><li>Helytelen modell, forma, sz\u00edn stb.<\/li><li>Ha nem n\u00e9zi meg alaposan az opci\u00f3 el\u0151n\u00e9zet\u00e9t, hogy ellen\u0151rizze, j\u00f3l van-e be\u00e1ll\u00edtva. Sz\u00f3val k\u00e9rlek\u00a0<strong>gondosan n\u00e9zze \u00e1t rendel\u00e9s\u00e9t<\/strong>\u00a0miel\u0151tt kijelentkezik, hogy megbizonyosodjon a rendel\u00e9s helyess\u00e9g\u00e9r\u0151l.<\/li><\/ul><\/li><\/ul><p>K\u00e9rj\u00fck, engedje meg a 10% k\u00fcl\u00f6nbs\u00e9get a hirdetett k\u00e9pek \u00e9s a t\u00e9nylegesen kapott term\u00e9k k\u00f6z\u00f6tt, mivel n\u00e9ha a hirdetett k\u00e9pek kiss\u00e9 elt\u00e9rhetnek a t\u00e9nyleges term\u00e9k sz\u00edn\u00e9t\u0151l a fot\u00f3z\u00e1s k\u00f6zbeni vil\u00e1g\u00edt\u00e1s vagy a monitor kijelz\u0151je miatt.<\/p><p>A kereset beny\u00fajt\u00e1s\u00e1hoz k\u00e9rj\u00fck, k\u00fcldj\u00f6n egy e-mailt a contact@joytoyfigure.com c\u00edmre, \u00e9s adja meg a k\u00f6vetkez\u0151 inform\u00e1ci\u00f3kat (ez k\u00f6telez\u0151):<\/p><ul><li>Rendel\u00e9ssz\u00e1m<\/li><li>Vide\u00f3\/fot\u00f3 a hib\u00e1s term\u00e9kr\u0151l<\/li><li>Teljes sz\u00e1ll\u00edt\u00e1si c\u00edm<\/li><li>Kapcsolattart\u00e1si telefonsz\u00e1m<\/li><\/ul><p>\u00dcgyf\u00e9lszolg\u00e1lati csapatunk fel\u00fclvizsg\u00e1lja a hib\u00e1s term\u00e9kr\u0151l k\u00fcld\u00f6tt fot\u00f3kat\/vide\u00f3kat, \u00e9s ha a t\u00e9tel alkalmas, \u00fajra elk\u00fcldj\u00fck \u00d6nnek a term\u00e9ket tov\u00e1bbi k\u00f6lts\u00e9gek n\u00e9lk\u00fcl. Abban a ritka esetben, amikor a csereterm\u00e9k k\u00fcld\u00e9se nem c\u00e9lszer\u0171, visszat\u00e9r\u00edtj\u00fck \u00d6nnek a t\u00e1mogathat\u00f3 term\u00e9k teljes k\u00f6lts\u00e9g\u00e9t (bele\u00e9rtve a sz\u00e1ll\u00edt\u00e1si k\u00f6lts\u00e9geket is).<\/p><p><strong>\u00a0<\/strong><strong>VISSZAT\u00c9R\u00c9SI SZAB\u00c1LYZAT<\/strong><\/p><p>Nem cser\u00e9lj\u00fck ki vagy t\u00e9r\u00edtj\u00fck vissza a t\u00e9teleket, kiv\u00e9ve, ha az \u00d6n \u00e1ltal kapott t\u00e9teln\u00e9l komolyabb probl\u00e9ma van. Ilyenkor az elem:<\/p><ol><li>Jelent\u0151sen elt\u00e9r a le\u00edr\u00e1st\u00f3l vagy a mint\u00e1t\u00f3l;<\/li><li>Nem azt, amit megrendelt\u00e9l;<\/li><\/ol><p>Ha a probl\u00e9ma jelent\u0151s, d\u00f6nthet\u00fcnk \u00fagy, hogy \u00e9sszer\u0171 id\u0151n bel\u00fcl kicser\u00e9lj\u00fck a term\u00e9ket, vagy visszat\u00e9r\u00edtj\u00fck a visszat\u00e9r\u00edt\u00e9st. Ebben az esetben a term\u00e9k a v\u00e1s\u00e1rl\u00f3 rendelkez\u00e9s\u00e9re \u00e1llhat.<\/p><p>K\u00e9rj\u00fck, forduljon \u00dcgyf\u00e9lszolg\u00e1latunkhoz a panaszfolyamat elind\u00edt\u00e1s\u00e1hoz. K\u00e9rj\u00fck, adja meg a k\u00f6vetkez\u0151 inform\u00e1ci\u00f3kat:<\/p><ul><li>Rendel\u00e9ssz\u00e1m<\/li><li>Vide\u00f3 vagy fot\u00f3 a hib\u00e1s term\u00e9kr\u0151l (ha van)<\/li><li>Teljes sz\u00e1ll\u00edt\u00e1si c\u00edm<\/li><li>Kapcsolattart\u00e1si telefonsz\u00e1m<\/li><\/ul><p>Miut\u00e1n meg\u00e9rkezett \u00e9s megvizsg\u00e1ltuk a visszak\u00fcld\u00e9st, e-mailben \u00e9rtes\u00edtj\u00fck, hogy megkaptuk a visszak\u00fcld\u00f6tt term\u00e9ket. A visszat\u00e9r\u00edt\u00e9s j\u00f3v\u00e1hagy\u00e1s\u00e1r\u00f3l vagy elutas\u00edt\u00e1s\u00e1r\u00f3l is \u00e9rtes\u00edtj\u00fck. Ha j\u00f3v\u00e1hagyj\u00e1k, visszat\u00e9r\u00edt\u00e9s\u00e9t feldolgozzuk, \u00e9s bizonyos napon bel\u00fcl automatikusan j\u00f3v\u00e1\u00edr\u00e1sra ker\u00fcl a hitelk\u00e1rty\u00e1j\u00e1n vagy az eredeti fizet\u00e9si m\u00f3don.<\/p><p>Ha \u00fagy d\u00f6nt, hogy visszak\u00fcldi megrendel\u00e9s\u00e9t \u00dcgyf\u00e9lszolg\u00e1lati csapatunk n\u00e9lk\u00fcl, \u00e9s az nem felel meg minden k\u00f6vetelm\u00e9ny\u00fcnknek, akkor a visszat\u00e9r\u00edt\u00e9s nem t\u00f6rt\u00e9nik meg, \u00e9s e-mailben \u00e9rtes\u00edtj\u00fck a tov\u00e1bbi lehet\u0151s\u00e9gekr\u0151l.<\/p><ul><li>NEM k\u00edn\u00e1lunk visszat\u00e9r\u00edt\u00e9st vagy cser\u00e9t az akci\u00f3 vagy prom\u00f3ci\u00f3 sor\u00e1n v\u00e1s\u00e1rolt term\u00e9kekre.<\/li><li>Mi lesz\u00fcnk felel\u0151sek a term\u00e9k(ek) visszak\u00fcld\u00e9s\u00e9nek sz\u00e1ll\u00edt\u00e1si k\u00f6lts\u00e9gei\u00e9rt.<\/li><\/ul><p>A JoyToy Figure Store-ba a szab\u00e1lyzattal kapcsolatos vita vagy a megrendel\u00e9s elutas\u00edt\u00e1sa miatt visszasz\u00e1ll\u00edtott term\u00e9kre K\u00e9nyszervisszak\u00fcld\u00e9s vonatkozik. A v\u00e1s\u00e1rl\u00f3k nem t\u00e9r\u00edtik vissza a megrendel\u00e9s \u00e1r\u00e1t.<\/p><p><strong>MEGJEGYZ\u00c9S: Ne feledje, hogy a v\u00e1s\u00e1rl\u00e1s a fent eml\u00edtett \u00f6sszes felt\u00e9tel elfogad\u00e1s\u00e1t jelenti.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2033\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2033\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hib\u00e1s\/hib\u00e1s term\u00e9ket kaptam<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2033\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2033\">Ha a kapott term\u00e9k hib\u00e1s vagy hib\u00e1s, k\u00e9rj\u00fck, miel\u0151bb vegye fel vel\u00fcnk a kapcsolatot, \u00e9s adja meg teljes nev\u00e9t, rendel\u00e9si sz\u00e1m\u00e1t \u00e9s a probl\u00e9ma r\u00f6vid magyar\u00e1zat\u00e1t.\u00a0<a href=\"https:\/\/joytoyfigure.com\/hu\/contact-us\/\"><strong>L\u00e9pjen kapcsolatba vel\u00fcnk most<\/strong><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2034\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2034\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Hi\u00e1nyzik egy t\u00e9tel a rendel\u00e9semb\u0151l<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2034\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2034\"><p>Lehets\u00e9ges, hogy k\u00fcl\u00f6n csomagban k\u00fcldt\u00fck el a t\u00e9teleit, ez\u00e9rt k\u00e9rj\u00fck, ellen\u0151rizze e-mailjeit, h\u00e1tha valamelyik t\u00e9tele k\u00fcl\u00f6n \u00e9rkezik.<\/p><p>Ha valamelyik t\u00e9tel hi\u00e1nyzik, k\u00e9rj\u00fck, vegye fel vel\u00fcnk a kapcsolatot a rendel\u00e9si sz\u00e1mmal, a hi\u00e1nyz\u00f3 cikk term\u00e9kc\u00edm\u00e9vel \u00e9s a csomag fot\u00f3ival, a sz\u00e1ll\u00edt\u00e1si c\u00edmk\u00e9vel.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2035\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2035\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Mennyi id\u0151n bel\u00fcl kell jelenteni a rendel\u00e9ssel kapcsolatos probl\u00e9m\u00e1t?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2035\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2035\"><p>A megrendel\u00e9s\u00e9vel kapcsolatos b\u00e1rmilyen probl\u00e9m\u00e1t a rendel\u00e9s kisz\u00e1ll\u00edt\u00e1s\u00e1t k\u00f6vet\u0151 60 napon bel\u00fcl jelentenie kell. Ha a k\u00e9relmet nem ny\u00fajtj\u00e1k be az el\u0151re meghat\u00e1rozott id\u0151n bel\u00fcl, sajnos nem tudunk seg\u00edteni.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2036\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2036\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Mi a teend\u0151, ha helytelen sz\u00e1ll\u00edt\u00e1si c\u00edmet adtam meg?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2036\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2036\">K\u00e9rj\u00fck, miel\u0151bb vegye fel vel\u00fcnk a kapcsolatot, \u00e9s mi seg\u00edt\u00fcnk abban, hogy megrendel\u00e9s\u00e9t a megfelel\u0151 c\u00edmre kapja meg. K\u00e9rj\u00fck, adja meg teljes nev\u00e9t \u00e9s rendel\u00e9si sz\u00e1m\u00e1t.\u00a0<a href=\"https:\/\/joytoyfigure.com\/hu\/contact-us\/\"><strong>L\u00e9pjen kapcsolatba vel\u00fcnk most<\/strong><\/a><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2037\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2037\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">M\u00f3dos\u00edthatom vagy t\u00f6r\u00f6lhetem a rendel\u00e9st, miut\u00e1n elk\u00fcldtem?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2037\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2037\"><p>Ha rendel\u00e9se m\u00e9g nem ker\u00fclt feldolgoz\u00e1sra, seg\u00edt\u00fcnk a cser\u00e9lni k\u00edv\u00e1nt t\u00e9telek megv\u00e1ltoztat\u00e1s\u00e1ban.<\/p><p>A megrendel\u00e9s t\u00f6rl\u00e9se addig lehets\u00e9ges, am\u00edg a rendel\u00e9st m\u00e9g nem sz\u00e1ll\u00edtott\u00e1k ki. 10% lemond\u00e1si d\u00edj ker\u00fcl felsz\u00e1m\u00edt\u00e1sra annak az \u00fcgyf\u00e9lnek, aki t\u00f6r\u00f6lni k\u00edv\u00e1nja megrendel\u00e9s\u00e9t. A m\u00e1r kisz\u00e1ll\u00edtott rendel\u00e9sek eset\u00e9ben a rendel\u00e9s lemond\u00e1s\u00e1ra nincs lehet\u0151s\u00e9g.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2038\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2038\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Mi\u00e9rt n\u00e9z ki m\u00e1sk\u00e9pp a term\u00e9kem, mint a k\u00e9pen?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2038\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2038\"><p>K\u00e9rj\u00fck, vegye figyelembe, hogy a term\u00e9k k\u00e9pei csak illusztr\u00e1ci\u00f3k, \u00e9s elt\u00e9rhetnek a t\u00e9nyleges term\u00e9kt\u0151l. A monitorok elt\u00e9r\u00e9sei miatt a term\u00e9kek sz\u00ednei is elt\u00e9rhetnek az oldalon l\u00e1that\u00f3t\u00f3l. A legt\u00f6bb bemutatott term\u00e9kk\u00e9p nem VAL\u00d3DI term\u00e9kfot\u00f3, hanem sablonok \u00e9s makettek, amelyek bemutatj\u00e1k terveinket. K\u00e9rj\u00fck, kezelje elv\u00e1r\u00e1sait.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Customer Help We are always here to assist you. Common purchase queries answered Orders and Shipping What form of payment do you accept? All our payments by payment cards are processed via PayPal and Stripe which deliver the most secure payment platforms in the world. 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